Introducing our new Support Portal
We are are excited to announce the launch of our new Support Portal — your dedicated hub for getting help, tracking issues, and staying on top of everything related to your account.
Whether you’re encountering a technical issue, have a question about a feature, or need guidance from our team, the support portal gives you a simple, centralised way to get in touch and stay informed every step of the way.
What can you do in the portal?
From a single dashboard, you can raise new support tickets, monitor the status of open requests, respond to our team, and review the history of any past interactions — all in one place, available whenever you need it.
See it in action
We’ve put together a short walkthrough video to help you hit the ground running. It covers everything from logging in and navigating the portal to creating your first ticket and managing updates as your request progresses.
Getting started
Head over to the Helpdesk Portal to access the portal. If you don’t yet have login details, reach out to your account manager or helpdesk@diskingit.co.uk, and we’ll get you set up.
We hope the portal makes getting support a smoother, more transparent experience!
