Our Website Privacy Policy

Last Updated: 05/10/2024

At Disking International Limited (trading as Disking IT Support, Security & Telecoms), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://diskingit.co.uk (the “Website”), or use our services. Please read this Privacy Policy carefully. By using our Website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Personal information refers to information that identifies you as an individual, such as:

Name
Email address
Phone number
Billing information
Address
Company name (if applicable)

b. Non-Personal Information

Non-personal information includes information that does not personally identify you. This may include:

IP address
Browser type and version
Operating system
Website usage data (e.g., pages viewed, time spent on the site)

c. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect non-personal information automatically. Cookies are small data files stored on your browser that help improve your user experience on our Website. You can adjust your browser settings to refuse cookies or notify you when cookies are being used.

2. How We Use Your Information

We may use the information we collect in the following ways:

To provide, operate, and maintain our Website and services
To process transactions and manage billing
To communicate with you, including sending promotional offers, updates, or customer service responses
To improve our Website, services, and customer experience
To comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your personal information with third-party vendors who assist us in providing our services, such as payment processors, IT service providers, and marketing platforms. These providers are contractually obligated to maintain the confidentiality and security of your information.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction. We will notify you of such changes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Rectification: You may request that we correct or update any inaccurate or incomplete information.
Erasure: You have the right to request the deletion of your personal information, subject to certain conditions.
Data Portability: You can request a copy of your personal data in a machine-readable format.
Objection: You have the right to object to our use of your personal information, including for marketing purposes.
Withdraw Consent: If we rely on your consent to process your information, you can withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our Website may contain links to third-party websites that are not operated or controlled by Disking International Ltd. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of third-party websites before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under 16, please contact us, and we will take steps to delete such information.

8. International Data Transfers

If you are located outside the United Kingdom, please be aware that your information may be transferred to and processed in the UK or other countries where our servers are located. By using our Website and services, you consent to such transfers.

9. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will take appropriate steps to securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with the “Last Updated” date at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Disking International Ltd

Trading as: Disking IT Support, Security & Telecoms

Address: Unit 10, Beaver Industrial Estate, Liphook, Hampshire, GU30 7EU

Email: hello@diskingit.co.uk

Phone: 0333 038 9060