Cyber Insurance: More than a Checkbox Exercise
Do you buy cyber insurance the same way you buy any other insurance? Fill in a form, tick…
- Sales: 0333 038 9060
- Support: 0333 038 9070
- hello@diskingit.co.uk
- Helpdesk Portal Login
If you’re ready to move your IT support away from your current provider, this is what switching to Disking IT actually looks like. No hard sell, just a clear, well managed process with no downtime and nothing left for you to sort out yourself.
Disking IT has been supporting Hampshire businesses for nearly four decades, so when you switch to us, you're joining a team that will still be here next year, and the year after that.
Our engineers carry out in-house hardware repairs, including specialist Mac repairs, so issues get properly resolved rather than just patched over remotely.
Ongoing monitoring and clear, jargon-free guidance, backed by our partnership with New Dawn Risk for cyber insurance and a free security audit as soon as you're onboarded.
Real engineers, based locally, who can be on-site when remote support isn't enough, including during your switch itself if needed.
We contact your old provider so you don’t have to. No awkward cancellation calls required.
This is the part most businesses dread about moving IT provider, and it’s the part we take off your hands entirely. Once you’ve decided to switch to Disking IT, our team gives notice to your existing provider and arranges the handover of documentation, access and licences directly with them. You don’t need to make a single phone call.
Before anything changes, we spend time understanding your business, your current systems and what isn't working with your current provider. This includes a no obligation review of your network, security and setup, so we know exactly what we're taking on.
We check your notice period, exit terms and any obligations to your current provider, so the timing of your switch to us works in your favour, not theirs.
As above, this is the step we handle so you don't have to. We give notice, request access and documentation, and arrange the technical handover directly with your outgoing provider.
Wherever possible, we run a short overlap period alongside your existing provider. This gives us time to verify backups, check access and confirm everything is working correctly under Disking IT before your old provider steps away, so there's no gap where support falls through the cracks.
Our engineers document your environment properly, from passwords and licences to network configuration, and put our monitoring and support in place. Nothing relies on tribal knowledge that only your old provider had.
This is usually the biggest worry, so it’s worth addressing directly. When you switch to Disking IT, we build in an overlap period rather than an abrupt cutover, verify access and backups before anything is disconnected, and keep your existing systems running until we’ve confirmed the new setup works exactly as it should.
For most clients, the switch happens in the background. Your team keeps working as normal, and the main thing they notice is that support with Disking IT gets faster and more responsive than it was before.
Your data, domains and software licences belong to your business, not your outgoing IT provider, and part of our handover process is confirming exactly what you own before anything is transferred to Disking IT. We won’t finalise your switch until we’ve verified that access to everything your business depends on, email, files, backups and systems, has been properly checked and confirmed.
We consistently achieve an NPS of 87+ for customer service — a score widely recognised as world‑class in the managed IT services industry.
Whether you’re enhancing security, gaining deeper insight from your data, or embracing AI, we’ll guide your next move with clarity & confidence.
Read some of our frequently asked questions on moving your IT services to us.
Not if it's planned properly, and it is. We use a short overlap period wherever possible, so access, backups and systems are checked and confirmed before anything changes for your team. Most clients experience no disruption at all.
No. We contact your old provider on your behalf, including giving notice and arranging the handover of access, documentation and licences. No awkward cancellation calls required.
We'll go through your existing contract with you first, and plan your switch to Disking IT around your notice period and any exit terms, so timing works in your favour.
It depends on the size and complexity of your setup, but most switches run over a few weeks, starting with a free discovery call, followed by a planned handover and a period of overlap before you're fully live with us.
No. Protecting continuity of access is our priority throughout onboarding. We verify backups, credentials and system access before any handover is finalised, so there's no gap in service.
They remain yours. Confirming what's owned by your business, versus what belongs to your outgoing provider, is one of the first things we check during handover.
There's no cost for the initial review and consultation. Any costs involved in the switch itself, such as new licensing or hardware needs, are agreed with you upfront, so there are no surprises later.
We use this time to fully document your environment, tighten up security, resolve any loose ends left by your previous provider, and make sure your team knows exactly how to reach us for support.
Do you buy cyber insurance the same way you buy any other insurance? Fill in a form, tick…
Most businesses only think about ransomware recovery in the abstract, until the morning someone can’t open a file……
Outgrowing your IT support is usually a sign business is going well. More staff, more sites, more systems,…
