Cyber Insurance: More than a Checkbox Exercise
Do you buy cyber insurance the same way you buy any other insurance? Fill in a form, tick…
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Our leadership team combines decades of experience in IT, operations, and business strategy, guiding organisations to work smarter, stay secure, and grow with confidence.
We don’t just manage IT, we lead it. Our directors set the standards for service, security, and innovation that our customers rely on every day.
Our passion for technology and its positive impact on businesses runs through everything we do. It’s driven by a leadership team made up of proven technical experts and industry innovators.
Partner & Technical Director
Jack has served as our Technical Director since 2020, and heads the IT Support, Security & Telecom's department.
Jack's career in IT started working 2014, founding his first company 2019.
After COVID-19, Jack merged KVRCloud Ltd, an IT support & cloud solution service provider with Disking International Limited, creating the Disking IT & Disking Technologies (UK) Limited.
Jack has led the department through its growth and has assisted over 300 businesses, non-profits, and local authorities with their IT.
Operations Director
Mark has been our Operations Director since 2012, having been part of the business since its founding in 1987. Starting alongside Rodger, he helped build Disking from its early days distributing banana-branded floppy disks and assembling Intel-based PCs.
With decades of experience, Mark has guided the business through major changes in the IT sector and now leads our operations, driving the growth and development of our services.
Marketing & Sales Director
Rodger Smith has been part of the Disking journey since 1987 and has served as Sales & Marketing Director since 2017.
From launching multiple retail stores, including Farnham, Petersfield, Midhurst, and Chichester, to managing national warehouse and distribution operations, Rodger has played a central role in the company's growth.
With a passion for customer service, technology, and innovation, he now leads Disking's sales, marketing, and digital strategy initiatives, helping drive the business forward in an ever-evolving marketplace.
Operations Manager
Stuart Jones first joined Disking in 2016, working as Warehouse Manager and B2B Account Manager before returning in 2025 as our Operations Manager.
In his current role, Stuart oversees the MSP division, ensuring customers, tickets, and teams consistently meet their SLAs. With a strong focus on efficiency and service quality, he keeps day-to-day operations running smoothly and effectively.
Organised, approachable, and results-driven, Stuart plays a key role in maintaining high standards across the business – making sure everything stays on track behind the scenes.
Senior Technician & Helpdesk Coordinator
Charlie joined us in 2022 as a Level 3 Technical Support apprentice, working his way from the ground up.
Charlie is now a qualified Microsoft Technical Engineer, achieving the AZ900 & MS900 certifications, along with being a certified engineer from our solution partners, including 3CX, ESET & NinjaRMM.
Charlie supports our technical support team, managing customer requests and issues, managing resolutions and ensuring the highest level of customer support and service.
Senior Onsite & Installations Technician
Tim has been working in the IT sector since 1998, previously as a Microsoft Certified Systems Engineer.
Tim joined the team in 2018, working with our technical support engineers as well as on-site support and installations of your networking, CCTV & broadband services.
Technical Sales & Account Manager
Kian joined Disking in 2023, beginning his journey within our Disking Computers retail division. During his time there, he developed a strong reputation for friendly, reliable customer service and built extensive experience supporting customers with a wide range of technology needs.
In 2026, Kian transitioned into the Disking IT division, bringing with him several years of hands‑on customer service and sales experience. His background, combined with his passion for technology, makes him a valuable addition to the team as he continues to support our clients across all areas of IT.
Senior Service Centre & Installations Engineer
Max has been a core member of the team since 2015, and leads the way with our installations and onsite technical support.
Max provides a superior quality of work in installations and technical services, helping with the design and implementation of our installations for customers, including networking, CCTV, broadband and more.
Senior Cyber Analyst
Ben joined us in 2024, following a similar path to Charlie, and has developed his expertise from the ground up within the business.
Now our Cyber Security Analyst, Ben specialises in protecting our clients’ systems and data, holding key certifications and working closely with leading security vendors.
Ben supports both our internal teams and customers by monitoring threats, managing incidents, and ensuring a proactive, high standard of cyber security and compliance.
Lead Software Developer
Sam joined us in 2022, as the principle software developer leading the development of our proprietary ERP solution, CentralERP. Sam supports our team of developers leading the solution design and development.
Sam also has in depth experience supporting our clients with software-as-a-service solutions, such as Microsoft 365 and custom application environments.
Senior Service Centre & Installations Engineer
Max has been a core member of the team since 2015, and leads the way with our installations and onsite technical support.
Max provides a superior quality of work in installations and technical services, helping with the design and implementation of our installations for customers, including networking, CCTV, broadband and more.
Senior Cyber Analyst
Ben joined us in 2024, following a similar path to Charlie, and has developed his expertise from the ground up within the business.
Now our Cyber Security Analyst, Ben specialises in protecting our clients’ systems and data, holding key certifications and working closely with leading security vendors.
Ben supports both our internal teams and customers by monitoring threats, managing incidents, and ensuring a proactive, high standard of cyber security and compliance.
Strong IT starts with strong leadership.
Our leadership team ensures:
From SMEs to public sector organisations, our leadership drives outcomes—not just technology.
Outcome-Led. Customer-Focused. Security-Driven.
Our leadership team focuses on real business outcomes, ensuring your IT investment works for you, not against you.
Whether you’re:
Our leadership team ensures your IT strategy is aligned, proactive, and built for the future.
Have a question or planning your next step?
Our team are here to help you make confident, informed decisions about your IT.
👉 Speak to us today
From floppy disks to fully managed IT & software development — we've been at the forefront of technology since.
Whether you’re enhancing security, gaining deeper insight from your data, or embracing AI, we’ll guide your next move with clarity & confidence.
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