- Sales: 0333 038 9060
- Support: 0333 038 9070
- hello@diskingit.co.uk
- Mon - Fri: 9:00 - 17:00
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We offer comprehensive, cost-effective & proactive IT support solutions, tailored to your business requirements, offering a range of packages to fit your budget and IT needs.
Out of the box, we offer a fully managed service for your business, no matter the number of devices. See the list below of our different offerings, carefully designed around the number of devices you require to be supported.
The average waiting to speak to a real person at our helpdesk
We rate 87 on our NPS which is considered world class for IT support.
Our helpdesk team operate across Hampshire, West Sussex & Surrey
Average response time for a request to be assigned to a technician
The perfect package for new or small businesses on a budget, looking to get comprehensive IT & cyber security coverage.
Everything included in tier 1, along with additional extras, best suited for those with 20 or more devices.
For those with around 40 devices, looking for an all-inclusive IT support package.
If your business doesn’t fit neatly into a standard package, we offer bespoke services for you.
We build tailored solutions around your needs, from hybrid or co-managed IT to outsourced helpdesk, security-focused support, and project work — delivering flexible, scalable support that evolves with your business.
A free, no-obligation consultation to discuss your current or required setup, and a plan to get you setup & supported.
Your dedicated technical contact will come and meet you and your staff, explain how everyone can get support, and provide asset labels with our contact information as well as onboard your devices.
Once the onboarding is complete, we will assess your current setup, and advise on any recommendations to get your IT up to scratch.
Our passion is your IT. Leave it to us to monitor & protect your devices, and support your staff. We will provide monthly reports of what we are doing in the background to keep you up and running, 24/7.
We understand that small budgets don’t have an unlimited money pot. We have designed our packages to be cost-effective for businesses, without the need to compromise critical solutions such as security & patch management for your devices.
Tired of unresolved tickets, long call queues, and poor service? Changing providers does not have to be difficult. Our expert team and a dedicated coordinator will handle your migration, ensuring of a seamless and stress-free migration, with no downtime or interruption of day-to-day service.
Lower your IT costs, increase reliability and improve security with our wide range of fully managed IT services. As your all-in-one service provider, we can cater for every requirement you need.
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With the use of remote management & security solutions, we can remotely monitor and protect your devices.
This includes security monitoring for files, browsers & applications, making it almost impossible for malicious activity to take place on your devices.
We proactively monitor devices for logs and failures, right from the core hardware. This means we are the first to know of a potential issue or threat, and stop the cause and the source.
Outsourced IT support is when companies hire specialists like us to manage their IT services, including day-to-day issues, cybersecurity protection, and file backup management.
Not all businesses require a permanent inhouse technician to support the devices, as this can be costly on both time, money and admin.
Instead, we can provide this for you, 100% remotely, reducing costs, and increasing proactivity in your IT.
It’s a trick question!
We act as your one stop service provider, meaning we have the solutions and technical expertise in place to provide anything you need for your IT. Whether its just helpdesk support, installations, cyber security, or backups, we have invested in these solutions and our staff to support your business and requirements.
Over 99% of requests made are resolved remotely. This means less cost for you, and a quicker resolution time to get your issue resolved.
After COVID-19, a lot of businesses went office-less as a cost-saving exercise. However we can continue to support these businesses and their staff, no matter where they are in the world. We can even provide and collect hardware from remote locations, such as a replacement device.
Posted on David Jarvis My experience with Disking has been fantastic. Jack has been incredibly attentive and has recommended, supplied & installed a range of products and systems for us and I have been delighted. One of the easiest 5 star reviews I have written.Posted on Alex Balmer Charlie and Jack are always on hand to help with everything IT! I'm clueless and waffle on & on, but they are polite and patient. They go above and beyond - a valuable asset for my business.Posted on TOAST BIKES 10/10 helped me set up my website and ecommerece store and upgraded my PC for editing videos. It's absolutely flying now!Posted on David H Helpful and successful repair.Posted on Richard Guy This is the second time I have needed support from Disking. Both have been excellent. first the response is always prompt and they really know what they are doing and clear the problem very quickly.Posted on Jim Dredge I have been a customer of Disking for 10 years or so. Over this period they have purchased and set up several phones, iPads and a Personal Computer. On each occasion it was at a competitive price and with great service. I have recently had a problem with a significant quantity of music "stuck on my old iPod", following my uploading to iTunes from CDs about 10 years ago, which the system would not allow me to synchronise back to my phone. Charlie of Disking Liphook researched the problem, and was able to make the music available through my phone. His support and initiative was superb. Thank you.Posted on Janice Phair Great service & helpful Thank youPosted on Peter Baxter A successful contact with Disking once again! I have been with them for years and never been disappointed, their advice and backup is most reassuring and ,for me, essential.Posted on Debbie Bowyer Hello. I have just purchased a Canon PIXMA TS3450 printer from Disking in Hindhead. I would like to thank Jack Calloway for his time and expert advice before I purchased the printer as to which printer I should buy and indeed his kindness and help when I was trying to connect it to my laptop. I managed to set up the printer on my own but was getting frustrated with the connection. Jack was a complete star and guided me through the process calmly and with great efficiency. As I am nearly 70years old - this meant the world to me and I now have a working printer!!! Thank you Jack.
We would love to know more about your business and its requirements. Please fill in our form and we will get in contact. Whether its a call or visit, we want to know everything about you, and what you need.