Cyber Awareness Training

Cyber attacks don’t just target technology, they target people. Phishing and social engineering are designed to look authentic, often mimicking the tools, suppliers, and processes your team uses every day. That’s why effective cyber awareness training needs to be relevant, repeatable, and measured — not a once-a-year box-tick.

At Disking IT, our Cyber Awareness Training is a fully bespoke service that combines structured training with simulated phishing attacks to reduce human‑factor risk and build safer day-to-day habits. We deliver awareness training for new and existing staff, completed on a set basis, and we run phishing simulations that can be customised to match the platforms and services your business actually uses.

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What is Cyber Awareness Training?

Cyber awareness training helps your staff recognise common threats and respond safely — especially phishing attempts, impersonation, and social engineering. It improves judgement at the moment it matters: when someone is rushed, distracted, or faced with an “urgent” request.

Phishing is typically delivered by email or message and pushes users to click links to malicious websites, open dangerous attachments, or give away sensitive information such as passwords. In targeted attacks (“spear phishing”), messages may be tailored using information about your organisation or employees to make them more convincing.

43% of UK businesses report a cyber breach each year

The UK Government’s Cyber Security Breaches Survey 2025 found 43% of businesses experienced a cyber security breach or attack in the last 12 months

Phishing is the dominant “user attack” vector


Among organisations that had a breach/attack, phishing was the most prevalent and disruptive type, reported by 85% of affected businesses.

SMEs are frequently hit by phishing specifically


The same survey reports phishing was identified by 35% of micro businesses and 42% of small businesses (showing how often user-targeted attacks land in SMEs).

Even one incident can carry meaningful cost for SMEs

The survey estimates the average cost of the most disruptive breach at £1,600 per business (or £3,550 when excluding £0 responses), before wider knock‑on impacts are considered.

Cyber Awareness Training

What’s Included in our Cyber Awareness Training Services

Our cyber awareness training is a bespoke, fully managed programme for new and existing staff, combining regular training with realistic phishing simulations (including custom templates based on the tools your business uses) to reduce human‑error risk over time.

Onboarding & Training for Starters

New starters are a common target: they’re still learning systems, people, and processes. Our onboarding training gives them a clear baseline and makes “safe behaviour” part of day one, not something they pick up after a close call.

Ongoing Training For Existing Staff

Security awareness is a habit. Your programme runs on an agreed schedule (for example, onboarding plus annual refreshers, or more frequent cycles where risk is higher). Training can be structured into manageable modules so it fits around work, without disrupting operations.

Simulated phishing attacks

We run simulated phishing campaigns to test how staff respond in realistic scenarios. This helps you identify where risk sits, and it gives staff a safe way to learn what to look for, without the consequences of a real attack.


Bespoke phishing emails based on your systems

This is where our service stands out: we can create simulation emails based on your real-world platforms and workflows, including “look and feel” scenarios aligned to the tools you use day-to-day. This supports realistic training and more meaningful results.

Coaching and measurable improvement

The goal isn’t to “catch people out”, it’s to improve behaviour. We use outcomes from training and simulations to reinforce the right habits, target coaching where needed, and build a stronger security culture over time.

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Why businesses choose our bespoke training

Generic awareness content is often too broad to change behaviour. Real incidents happen when an email looks like it came from:

Our approach is bespoke, we tailor training and simulations to your environment so the learning transfers into real-world decisions.

What your team learns

Hover over each card to learn more

How to spot phishing emails and impersonation attempts

We teach your team how to recognise convincing “look‑alike” messages that try to steal details or trigger payments—so they can pause, verify, and avoid handing over credentials or sensitive information.

Safe handling of links, attachments, and login prompts

We teach your team how to recognise convincing “look‑alike” messages that try to steal details or trigger payments—so they can pause, verify, and avoid handing over credentials or sensitive information.

Password hygiene and the role of multi-factor authentication

We cover what strong, unique passwords actually look like, why reused passwords escalate risk, and how MFA adds a critical extra barrier—even if a password is compromised.

Secure device habits (updates, remote working basics, safe browsing)

We reinforce everyday habits that prevent incidents: keeping devices updated, using secure remote access (especially off-site), avoiding risky browsing patterns, and staying protected when working away from the office.

Reporting suspicious activity quickly and correctly

Staff learn exactly what to report, how to report it, and why speed matters—so suspicious emails, links, or account activity get escalated immediately and handled before they spread.

Social engineering beyond email (phone-based scams, urgency tactics, fake support requests)

We train users to spot manipulation tactics like urgency, authority pressure, and “helpdesk” impersonation—covering phone-based scams and other non-email methods attackers use to bypass technical controls.

How the programme typically works

Baseline & scope

Identify the teams, roles, and systems most likely to be targeted.

Programme design

Agree the schedule (onboarding + recurring refreshers) and choose simulation themes.

Delivery

Enrol users and deliver training in manageable blocks.

Simulations

Run phishing simulations that match your environment and risk profile.

Improve

Use outcomes to coach, reinforce, and reduce risk over time.

Cyber Awareness Training FAQ's

Read some of our frequently asked questions on our cyber awareness training solutions.

Cyber awareness training helps employees recognise and respond to threats like phishing and social engineering, reducing human‑factor risk.

They’re commonly used interchangeably. Both focus on improving staff behaviour and reducing risk from user-driven threats.

Yes, our service includes simulated phishing attacks as part of the training programme.

Yes, we can tailor simulation emails based on the services and platforms your business uses, making the training far more realistic.

Yes, this is part of our bespoke approach: simulations can be designed around your real workflows and platforms.

Yes. onboarding training for new employees is included as part of the service.

It depends on your risk profile and requirements. Many businesses use onboarding plus annual refreshers, while others run more frequent cycles.

Training can be delivered in short modules and does not have to be completed in one session.

They should be planned carefully and used as a learning tool. Good guidance recommends a layered approach and warns against treating simulations as the only defence.

The purpose is safe learning. Simulations are designed to educate and improve behaviour, not punish staff.

Yes. many policies expect staff awareness training and regular refreshers, and a structured programme helps demonstrate that training is in place.

Yes, it can be delivered standalone, or alongside broader security services and reviews.

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